Privacy Policy

At Heritage Discoveries, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Identification Information: Name, email address, phone number, mailing address, and billing information when you register an account, make a purchase, or subscribe to our newsletter.
• Browsing Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected automatically through cookies and similar tracking technologies.
• Transaction Data: Details about products or services you purchase from us, including payment method (though we do not store full credit card numbers, only a token from our payment processor).
• Communication Data: Information you provide when you communicate with us via email, phone, or contact forms.

2. How We Use Your Information

Your information is used for various purposes to enhance your experience and deliver our services effectively:

• Service Provision: To process your orders, manage your account, and deliver the products or services you have requested.
• Improvement & Personalization: To analyze website usage, personalize your experience, and develop new features, products, and services.
• Marketing & Communication: To send you promotional materials, newsletters, updates, and other relevant communications, provided you have opted in to receive them. You can opt-out at any time.
• Security & Fraud Prevention: To protect our website and users from fraudulent activities and to ensure the security of our systems.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Store and Protect Your Information

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use:

• Encryption: Secure Socket Layer (SSL) technology encrypts data during transmission.
• Access Controls: Strict internal policies and procedures limit access to personal information to authorized employees only.
• Secure Servers: Our servers are hosted in secure data centres with advanced physical and digital security protocols.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

5. Cookies and Tracking Technologies

Our Site uses "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

For more detailed information, please refer to our Cookie Policy.

6. Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
• Right to Withdraw Consent: You can withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

Heritage Discoveries has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

This document was last updated on October 26, 2023.