Privacy Policy
At Heritage Discoveries, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard it. We believe in transparency and want you to be fully informed about your rights and our practices.
Introduction to Our Commitment
Heritage Discoveries ("we," "our," or "us") operates the website heritagediscoveries.org and is dedicated to fostering a secure and trustworthy online environment. This Privacy Policy applies to all information collected through our website and any related services, sales, marketing, or events. We urge you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By accessing or using our services, you signify your understanding of, and agreement to our Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: This includes your name, email address, postal address (417 College Street, Toronto, ON M5T 1P7, Canada), telephone number (+1 416 567-8901), and other similar contact data when you register on our site, place an order, subscribe to a newsletter, or fill out a form.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies for more information.
- Usage Data: Information about how you access and use our services. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. For more details, please refer to our Cookie Policy.
We only collect personal information that is relevant and necessary for the purposes for which it is processed. We do not collect sensitive personal data without your explicit consent.
How We Use Your Information
The information we collect is used in various ways to provide and improve our services, communicate with you, and enhance your overall experience. Specifically, we use your data for the following purposes:
- To Provide and Maintain Our Service: This includes processing your transactions, managing your account, and delivering the products or services you have requested.
- To Improve Our Services: We analyze usage trends and preferences to enhance our website's functionality, content, and user experience. This involves using data for internal analytics and research.
- To Communicate with You: We may use your contact information (email: info@heritagediscoveries.org, phone: +1 416 567-8901) to send you important updates, newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Security and Fraud Prevention: We use your information to protect our services and users from fraudulent activities and to ensure the security of our systems.
- To Fulfill Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes.
We process your personal data only when we have a lawful basis to do so, such as your consent, contractual necessity, legal obligations, or our legitimate interests.
Data Security
The security of your data is paramount to us. We implement a variety of industry-standard security measures, both technical and organizational, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: We use SSL/TLS encryption for data transmission to protect your information during transit.
- Access Control: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
- Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
- Data Minimization: We only collect and retain personal data that is necessary for the purposes for which it is processed.
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us at info@heritagediscoveries.org or call us at +1 416 567-8901. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Policy Updates and Contact Us
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
- Company Name: Heritage Discoveries
- Address: 417 College Street, Toronto, ON M5T 1P7, Canada
- Phone: +1 416 567-8901
- Email: info@heritagediscoveries.org
- Business Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-16:00
Your trust is important to us, and we are committed to being transparent about how we handle your data. Thank you for choosing Heritage Discoveries.